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Login problems

Talk about stuff specific to the site -- bugs, suggestions, and of course praise welcome.
vmarsxyz
 
Posts: 3
Joined: November 25th, 2020, 10:55 am

Post Posted November 25th, 2020, 11:12 am

Hello;
1)
I'm having login problems:
So I had to create a new account,
my usual username is vmars316 .
Problem is when you folks send me a new password to vmars316 ,
then when I try to login with it , it doesn't work .
I tried switching to another browser , and get same problem , can't log in with the new password .
What is the problem ?
How can this be fixed ?

2)
Also , I don't want to keep creating a new username each time .
The alternative to this is to contact administration .
Pls , what is the email address for support ?
Thanks

DanRaisch
Moderator

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Posts: 124435
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted November 25th, 2020, 1:19 pm

I did a forced reactivation of that user account so you should receive a message to the registered email account.

You don't need to be logged in to post in this particular forum. Just log on as a guest.

vmarsxyz
 
Posts: 3
Joined: November 25th, 2020, 10:55 am

Post Posted November 25th, 2020, 2:00 pm

Nope still can't Login as vmars316 , only with vmarsxyz .
What password should I use .
Can you email me thru Forum ?

No , I can't access this forum without a password .

When I try to use guest it says:
The username you entered is already in use, please select an alternative.
You have provided an invalid answer to the question.

So what next ?

DanRaisch
Moderator

User avatar
 
Posts: 124435
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted November 25th, 2020, 2:14 pm

The password was changed to the part of the registered email address after the @ symbol, with "dot" used in place of the period. Try logging in again.

vmarsxyz
 
Posts: 3
Joined: November 25th, 2020, 10:55 am

Post Posted November 25th, 2020, 3:03 pm

Do mean:

livedotcom

also is the capcha 9 ?

[
You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to solve the CAPTCHA below.
Username:vmars316
Password:livedotcom
I forgot my password
Resend activation e-mail
How many letters in Mozilla?:
This question is a means of preventing automated form submissions by spambots.]

Can't get past the above [] ?

James
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Posts: 27762
Joined: June 18th, 2003, 3:07 pm
Location: Made in Canada

Post Posted November 25th, 2020, 3:09 pm

vmarsxyz wrote:When I try to use guest it says:
The username you entered is already in use, please select an alternative.
You have provided an invalid answer to the question.

When you make a post or thread while as a Guest in the mozillaZine Site Discussion you need to use a name that is not already in use by a registered forum account.

Also the How many letters in Mozilla answer is 6 as in M o z i l a = 6 as it is about the unique letters and not the combined total.

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