DRM Content

[Infernoflower1]

Hello, when I try to play DRM content, I get a message telling me to configure my DRM settings even though "Play DRM Controlled Content" is switched on in Preferences. Please can you help me?

[kerft]

In ctrl-shift-A , plugins (the add-ons manager) is widevine content decryption module listed and enabled?

[Infernoflower1]

Well, Widevine Content Decryption Module provided by Google Inc. is on my plugins list and "Always Activate" is ticked, so it's enabled. I've tried disabling and reenabling Widevine and starting in Safe Mode and that hasn't fixed the problem. What do you think could be causing it?

[dickvl]

Do you see the DRM icon at the left end of the location bar ?

Any related messages in the Web Console?
https://developer.mozilla.org/en-US/Tools/Web_Console

[Infernoflower1]

The problem appears to be fixed for me now, and, yes, the DRM icon did appear in the left side of the URL bar. I have no idea what was causing this to happen, but maybe I can check WebDeveloper if it happens again, like you suggested.