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Cannot submit bug reports

Discussion of bugs in Mozilla Firefox
DN123ABC
 
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Joined: January 9th, 2017, 10:10 am

Post Posted March 28th, 2021, 12:19 pm

I get "Fail" when trying to submit a Firefox bug report. There are now 6 or 7 bug reports going back a couple months waiting to be submitted, but they seem to just be adding up.

Any suggestions? Anyone else get this?

Thanks.

WaltS48

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Location: Pennsylvania, USA

Post Posted March 28th, 2021, 4:04 pm

You must be doing something incorrectly.

Tried Bug Support?

Maybe you can find something in the User Guide.
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xanthon

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Post Posted March 28th, 2021, 11:45 pm

The last time I tried to log in, the site told me my username or password (the same ones I've been using recently) was incorrect. When I eventually asked to reset my password, it didn't send any email to my registered email address. I suppose I will have to create a new account.

James
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Post Posted March 29th, 2021, 12:53 am

DN123ABC wrote:I get "Fail" when trying to submit a Firefox bug report. There are now 6 or 7 bug reports going back a couple months waiting to be submitted, but they seem to just be adding up.

Any suggestions? Anyone else get this?

Thanks.

Sounds like you are actually referring to the Mozilla Crash Reporter https://support.mozilla.org/en-US/kb/mozillacrashreporter

DN123ABC
 
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Joined: January 9th, 2017, 10:10 am

Post Posted March 29th, 2021, 7:42 am

James wrote:Sounds like you are actually referring to the Mozilla Crash Reporter https://support.mozilla.org/en-US/kb/mozillacrashreporter


Yes. I've had this in the past, and it sat on some reports for several months, then all of a sudden, I could click "submit all" and they went.

Just not sure what holds them up.

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