Firefox 53.0.2 on Windows 8 64-bit says "Connecting..." only

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Post Posted May 15th, 2017, 11:53 am

When I open my Firefox 53.0.2 browser, it says "Connecting..." at the top while loading the page, but nothing ever comes up. It's not a virus, firewall, or plugin issue. I've tried malware scans, reinstalling the application, and putting the window in "Safe Mode" and nothing worked. The other browsers are working fine, it's just Firefox for some reason that isn't working. Norton is downloaded on my computer, I don't know if that makes a difference, and I've done a ton of troubleshooting already. I have Windows 8 installed.


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Post Posted May 15th, 2017, 12:20 pm

putting the window in "Safe Mode

Do you mean you tried starting Firefox in Mozilla Safe Mode or that you started Windows in Safe Mode?
Was this an existing installation of Firefox that you updated to version 53.0.2 or was it a new installation?
Why do you say it's not a Firewall issue? Is it Norton Firewall that you have or something else?


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Post Posted May 15th, 2017, 6:35 pm

As a test, create a new, clean Profile & see ...

Are you using a proxy?
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

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Post Posted May 15th, 2017, 7:25 pm

i'd try Safe Mode before i try a Clean Profile


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Post Posted May 15th, 2017, 7:45 pm

gbriand wrote: Norton is downloaded on my computer, I don't know if that makes a difference

Norton/Symantec have a history of blocking Firefox see ... m_Symantec
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