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can't load Google calendars: McAfee?

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DN123ABC
 
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Joined: January 9th, 2017, 10:10 am

Post Posted November 13th, 2018, 8:26 am

We had Google calendars running just fine in older Thunderbird.

With newly updated Thunderbird, the calendars stopped working.

Seeing this error message:

DOMAINNAME\Username ran C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe, which attempted to access C:\Users\username\AppData\Roaming\Thunderbird\Profiles\ajh5377v.default\extensions\staged\{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}.xpi\gdataUtils.jsm\C0000000.js. The potentially unwanted program named Suspicious Attachment!script was detected and deleted.


Is this just something which needs to be whitelisted in McAfee, or could it be an actual problem? Seeing it on more than one computer. Thunderbird won't load calendars, and gives error messages on them. It seems to show Lightning and Google Provider have installed OK, it just won't open anything except local calendar.

We can open the calendars fine with a web browser. No other settings have changed, other than the Thunderbird automatically updated itself.

WaltS48

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Joined: May 7th, 2010, 9:38 am
Location: Pennsylvania, USA

Post Posted November 14th, 2018, 8:36 am

Is McAfee up to date?

Does it work if you disable McAfee?

Do you really need it for email? Not according to this article.

http://thundercloud.net/infoave/tutoria ... -scanning/
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

DN123ABC
 
Posts: 486
Joined: January 9th, 2017, 10:10 am

Post Posted November 15th, 2018, 8:49 am

The McAfee is console driven, so will need to check there. Is there a way of seeing if this is the source of the problem?

WaltS48

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Joined: May 7th, 2010, 9:38 am
Location: Pennsylvania, USA

Post Posted November 16th, 2018, 8:13 am

DN123ABC wrote:The McAfee is console driven, so will need to check there. Is there a way of seeing if this is the source of the problem?


Disable McAfee.
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

DN123ABC
 
Posts: 486
Joined: January 9th, 2017, 10:10 am

Post Posted November 20th, 2018, 7:47 am

Not going to disable our antivirus program. Will give it a list of exclusions.

Here is what it is reporting:
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\gdata-event-dialog.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\gdata-lightning-item-iframe.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\gdata-migration.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\calGoogleCalendar.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\preferences.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\gdata-calendar-properties.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\gdata-calendar-creation.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\browserRequest.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\gdataUtils.jsm\C0000000.js
C:\Users\Username\AppData\Local\Temp\tmp-pmo.xpi\gdata-event-dialog-reminder.js
C:\Users\Username\AppData\Local\Thunderbird\Profiles\5s4r507d.de...\broswerRequest.js
C:\Users\Username\AppData\Roaming\Thunderbird\Profiles\5s4r507d.default...\C0000000.js

It says the action taken was "Delete".

Should I just exclude/exempt the .js files? I am very leery on doing this. Aren't these .js files (javascript) the typical "vectors" for viruses to get in?

WaltS48

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Posts: 4008
Joined: May 7th, 2010, 9:38 am
Location: Pennsylvania, USA

Post Posted November 20th, 2018, 9:12 am

You will have to hope a McAfee expert comes along.

Some light reading for you.

http://kb.mozillazine.org/Thunderbird_: ... s_Software

https://wiki.mozilla.org/Thunderbird:Te ... nce_Issues
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

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