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Lightning causes email with events to not display content

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anthias217
 
Posts: 3
Joined: April 19th, 2017, 8:17 am

Post Posted April 19th, 2017, 8:46 am

I receive email with calendar events included and Thunderbird only displays the event - not the content of the message, when Lightning is enabled. I tried disabling all extensions one at a time until Lightning was the only one left and then re-enabled all extensions and disabled Lighting only. The problem has been isolated to Lightning. The senders are using Outlook and MacOutlook. If Lightning is disabled I can see the contents of the message. If it is enabled I can't see the message but can see the event invitation. This has been happening for several versions, but I hadn't been able to isolate the problem consistently until now so it isn't a new bug in the last version.

Thunderbird version: 52.0.1 (32-bit)
Lightning version: 5.4.0.1

Code below - I stripped personally identifiable information

Code: Select all
Return-Path: <mk@email.com>
X-Original-To: jb@email.com
Delivered-To: jb@email.com
X-No-Relay: not in my network
Received: from [000.000.0.00] (comcastbusiness.net [000.000.000.000])
   by mail.email.com (Postfix) with ESMTPA id 7869CA604AC
   for <jb@email.com>; Wed, 19 Apr 2017 05:22:05 -0700 (MST)
User-Agent: Microsoft-MacOutlook/14.7.2.170228
Date: Wed, 19 Apr 2017 08:22:04 -0400
Subject: FW: Email Subject
From: mk@email.com>
To: jb@email.com>
Message-ID: <D51CCEAC.8A178%mk@email.com>
Thread-Topic: Email Subject
Mime-version: 1.0
Content-type: multipart/alternative;
   boundary="B_3575434926_11950337"

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3575434926_11950337
Content-type: text/html;
   charset="UTF-8"
Content-transfer-encoding: quoted-printable

<html><head></head><body style=3D"word-wrap: break-word; -webkit-nbsp-mode: s=
pace; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size:=
 14px; font-family: Arial, sans-serif;"><div>JB:</div><div><br></div><div=
>Apparently this is supposed to be a site visit next week&#8230;I will be ou=
t of town. Are you able to join this meeting on site?</div><div><br></div><d=
iv><div><div><p class=3D"MsoNormal" style=3D"font-size: medium;"><span style=3D"co=
lor: rgb(31, 73, 125);"><font class=3D"Apple-style-span" face=3D"Optima"><font c=
lass=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-span" style=3D"font-=
size: 12px;"><br></span></font></font></span></p><p class=3D"MsoNormal" style=3D=
"font-size: medium;"><span style=3D"color: rgb(31, 73, 125);"><font class=3D"App=
le-style-span" face=3D"Optima"><font class=3D"Apple-style-span" size=3D"3"><span c=
lass=3D"Apple-style-span" style=3D"font-size: 12px;">MK,&nbsp;</span=
></font><font class=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-spa=
n" style=3D"font-size: 12px;">AP</span></font></font></span></p><p =
class=3D"MsoNormal" style=3D"font-family: Calibri; font-size: medium;"><span sty=
le=3D"font-size: 12px; font-family: 'Calisto MT'; color: red;">HA</span></p></div><div><p class=3D"MsoNormal" style=3D"font-size: medium;"=
><span style=3D"font-size: 12px; font-family: Optima; color: rgb(166, 166, 166=
);">m/000-000-0000</span></p><p class=3D"MsoNormal" style=3D"font-size: medium;"=
><span style=3D"color: rgb(166, 166, 166);"><font class=3D"Apple-style-span" fac=
e=3D"Optima"><a href=3D"mailto:mk@email.com" style=3D"color: blue;=
"><font class=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-span" sty=
le=3D"font-size: 12px;">mk@email.com</span></font></a><font cl=
ass=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-span" style=3D"font-s=
ize: 12px;"><o:p></o:p></span></font></font></span></p><p class=3D"MsoNormal" =
style=3D"font-size: medium;"><span style=3D"color: rgb(166, 166, 166);"><font cl=
ass=3D"Apple-style-span" size=3D"3"><span class=3D"Apple-style-span" style=3D"font-s=
ize: 12px;"><font class=3D"Apple-style-span" face=3D"Optima">www.ha.com&=
nbsp;</font><font class=3D"Apple-style-span" face=3D"Calibri,sans-serif">&nbsp;&=
nbsp;</font></span></font></span></p></div></div></div><div><br></div><div><=
div style=3D"font-family:Calibri; font-size:11pt; text-align:left; color:black=
; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in;=
 PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDE=
R-RIGHT: medium none; PADDING-TOP: 3pt"><span style=3D"font-weight:bold">From:=
 </span><a href=3D"mailto:Ke@email.com">Ke@email.com</a><br><span style=3D"f=
ont-weight:bold">When: </span>8:00 AM - 8:30 AM April 25, 2017
<br><span style=3D"font-weight:bold">Subject: </span>Email Subject<br><span style=3D"font-weight:bold">Location: </span>Co=
nference Call<br></div><div><br></div><div><br></div><div xmlns:v=3D"urn:schem=
as-microsoft-com:vml" xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmln=
s:w=3D"urn:schemas-microsoft-com:office:word" xmlns:m=3D"http://schemas.microsof=
t.com/office/2004/12/omml" xmlns=3D"http://www.w3.org/TR/REC-html40"><meta htt=
p-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-1"><meta name=3D"G=
enerator" content=3D"Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
   {font-family:"Cambria Math";
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/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
   {margin:0in;
   margin-bottom:.0001pt;
   font-size:11.0pt;
   font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
   {mso-style-priority:99;
   color:#0563C1;
   text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
   {mso-style-priority:99;
   color:#954F72;
   text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
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   mso-margin-top-alt:auto;
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   mso-margin-bottom-alt:auto;
   margin-left:0in;
   font-size:12.0pt;
   font-family:"Times New Roman",serif;}
span.EmailStyle18
   {mso-style-type:personal-compose;
   font-family:"Calibri",sans-serif;
   color:windowtext;}
.MsoChpDefault
   {mso-style-type:export-only;
   font-size:10.0pt;
   font-family:"Calibri",sans-serif;}
@page WordSection1
   {size:8.5in 11.0in;
   margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
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<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--><div lang=3D"EN-US" link=3D"#0563C1" vlink=3D"#=
954F72"><div class=3D"WordSection1"><p class=3D"MsoNormal">Content of email<o:p></o:p></p><p c=
lass=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal"><b>Phone: </b>&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp; 1-000-000-0000<o:p></o:p></p><p class=3D"MsoNormal"><b>Conf Rm #:</b> &n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 000-000-000<o:p></o:p></p></div></d=
iv></div></div></body></html>

--B_3575434926_11950337
Content-Type: text/calendar;method=REQUEST;
   charset="US-ASCII";name="meeting.ics"
Content-transfer-encoding: 7bit

BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Microsoft Corporation//Outlook for Mac MIMEDIR//EN
METHOD:REQUEST
BEGIN:VTIMEZONE
TZID:Eastern Time (US & Canada)
X-ENTOURAGE-TZID:4
X-ENTOURAGE-CFTIMEZONE:
BEGIN:DAYLIGHT
TZNAME:Daylight
RRULE:FREQ=YEARLY;INTERVAL=1;BYDAY=2SU;BYMONTH=3
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
DTSTART:20170312T020000
END:DAYLIGHT
BEGIN:STANDARD
TZNAME:Standard
RRULE:FREQ=YEARLY;INTERVAL=1;BYDAY=1SU;BYMONTH=11
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
DTSTART:20171105T020000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
UID:040000008200E00074C5B7101A82E00800000000B06E4DC34DB8D20100000000000000
 00100000000E71DA8AED0B34429E279EC02AFD0A24
X-ENTOURAGE_UUID:87C19A59-FFED-4E3D-9F83-0F1761128DB6
DTSTAMP:20170418T182303Z
DTSTART;TZID="Eastern Time (US & Canada)":20170425T080000
DTEND;TZID="Eastern Time (US & Canada)":20170425T083000
SUMMARY:Email Subject
DESCRIPTION:Description
LOCATION:Conference Call
ORGANIZER:MAILTO:Ke@email.com
SEQUENCE:0
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE;CN=sg@email.org;PAR
 TSTAT=NEEDS-ACTION:MAILTO:sg@email.org
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE;CN="MK";PARTSTAT=ACCEPTED:MAILTO:mk@email.com
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE;CN=rc@email.com;PARTSTAT=NE
 EDS-ACTION:MAILTO:rc@email.com
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE;CN=mb@email.com;PARTS
 TAT=NEEDS-ACTION:MAILTO:mb@email.com
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE;CN=jh@email.com;PARTSTAT=N
 EEDS-ACTION:MAILTO:jh@email.com
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE;CN="Po";PARTSTAT=NEEDS-ACTION:MAILTO:po@email.com
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
X-MICROSOFT-CDO-INSTTYPE:0
X-MICROSOFT-CDO-REPLYTIME:20170418T213700Z
BEGIN:VALARM
ACTION:DISPLAY
DESCRIPTION:REMINDER
TRIGGER;RELATED=START:-PT00H15M00S
END:VALARM
END:VEVENT
END:VCALENDAR


--B_3575434926_11950337--



DanRaisch
Moderator

User avatar
 
Posts: 117636
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted April 19th, 2017, 10:43 am

Have you tried with a release version of Lightning rather than the beta version you are currently using? https://addons.mozilla.org/en-US/thunde ... lightning/

anthias217
 
Posts: 3
Joined: April 19th, 2017, 8:17 am

Post Posted April 19th, 2017, 11:36 am

Thunderbird is up to 52.0.1... I had forgotten about using a beta, but 45 (last compatible version) is a long ways back. I'll see if I can get an old version set up to test with but that has its own set of incompatibilities.

DanRaisch
Moderator

User avatar
 
Posts: 117636
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted April 19th, 2017, 12:02 pm

I was referring to a release version of the extension, not to Thunderbird.

anthias217
 
Posts: 3
Joined: April 19th, 2017, 8:17 am

Post Posted April 19th, 2017, 12:51 pm

Yes, I understand that, and from the link you posted the latest non-beta it says works with Thunderbird 45.8.0-45.*. Ignoring the link and downloading it for a file install of the add-on produces the same result from within TB. The latest Lightning release version available as a separate add-on is not compatible with the latest release of TB. I downloaded a fresh copy to double check the version. Also the version list here: https://developer.mozilla.org/en-US/doc ... r_Versions

Is there something that I am not understanding about your question? Happy to try something else if I am missing it.

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