MozillaZine

Data Manager Not Responding

User Help for Seamonkey and Mozilla Suite
Wish You Were Here
 
Posts: 94
Joined: April 10th, 2010, 1:39 am

Post Posted May 24th, 2018, 11:11 am

Can't get into any of the data Manager functions to delete cookies, manage popups, etc.

Password Manager works fine as do most other functions.

Nothing happens if I click on any of the options shown either.

Image

Ideas?

DanRaisch
Moderator

User avatar
 
Posts: 119930
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted May 24th, 2018, 11:29 am

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode

Wish You Were Here
 
Posts: 94
Joined: April 10th, 2010, 1:39 am

Post Posted May 24th, 2018, 12:59 pm

Can't answer that right now. Due for a reboot later today anyways (long previous thread about that -- still unresolved), so I'll try it if I remember.

therube

User avatar
 
Posts: 18936
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted May 24th, 2018, 7:45 pm

What version of SeaMonkey?
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

frg
 
Posts: 596
Joined: December 15th, 2015, 1:20 pm

Post Posted May 25th, 2018, 12:20 am

This and the bug are covered in the release notes including a workaround

https://www.seamonkey-project.org/relea ... key2.49.3/

Anonymosity
 
Posts: 8508
Joined: May 7th, 2007, 12:07 pm

Post Posted May 25th, 2018, 10:47 am

I do not get any error messages from the data manager, but all the tabs except "Permissions" are greyed out. Why is that?

Wish You Were Here
 
Posts: 94
Joined: April 10th, 2010, 1:39 am

Post Posted May 25th, 2018, 10:55 am

No change running in SafeMode. Still get the same error.


frg wrote:This and the bug are covered in the release notes including a workaround

https://www.seamonkey-project.org/relea ... key2.49.3/



Deleting the webappsstore.* (in my case sqlite) files makes the Data Manager work without error, but no cookies seem to be present for any site. Not sure if that's normal with that file deleted. Should I restore it? I copied it to another directory before deleting it which hopefully will work as a backup.

therube

User avatar
 
Posts: 18936
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted May 25th, 2018, 11:10 am

Cookies are stored in cookies.sqlite.


Hmm.
It is odd that '*' does not enumerate cookies in Data Manager.
Though Individual sites do show them.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

-Px-

User avatar
 
Posts: 420
Joined: April 20th, 2011, 1:56 am

Post Posted May 26th, 2018, 1:45 am

Had the same issue, it looks like an error somewhere in storage handling logic. Despite I have "Only allow websites with explicit permission"+"Notify me when websites want to store data for offline use" set in Offline Apps, my Data Manager was full of 0 size localStorage entries (example), and there were no any requests for storage. Cleared it in two steps: first deleted all entries with converted foundstone_html5_local_storage_explorer-1.1-fx, then removed webappsstore.sqlite file, and issue disappeared.

frg
 
Posts: 596
Joined: December 15th, 2015, 1:20 pm

Post Posted May 26th, 2018, 2:50 am

> It is odd that '*' does not enumerate cookies in Data Manager.
> Though Individual sites do show them.

The * entry is the junkyard for all items which are not tied to a domain.

> my Data Manager was full of 0 size localStorage entries

The 0 size is a known limitation. The apis to calculate storage were removed and there are also now new storage types defined. This all needs an overhaul and/or the size column needs to be removed. So you probably accumulated some megabytes of data along the lifetime of the profile.

> I do not get any error messages from the data manager, but all the tabs except "Permissions" are greyed out. Why is that?

Check the error console for profile corruption hints. Set data_manager.debug to true in about:config to see some additional output in the los.

Wish You Were Here
 
Posts: 94
Joined: April 10th, 2010, 1:39 am

Post Posted May 26th, 2018, 4:40 am

therube wrote:Cookies are stored in cookies.sqlite.



Regardless of where they're stored, I don't see any for any website when I go to Tools >> Cookie Manager >> Manage Stored Cookies.


As far as I can tell, everything seems to be working, so I'm not sure if I should try to restore the file I deleted or not.

frg
 
Posts: 596
Joined: December 15th, 2015, 1:20 pm

Post Posted May 26th, 2018, 7:34 am

> Regardless of where they're stored, I don't see any for any website when I go to Tools >> Cookie Manager >> Manage Stored Cookies.

Try the old cookie viewer:

chrome://communicator/content/permissions/cookieViewer.xul

If you delete cookies during session close the session only cookies might not appear here. Only permanent ones I think. Would need to check.

Wish You Were Here
 
Posts: 94
Joined: April 10th, 2010, 1:39 am

Post Posted May 26th, 2018, 9:29 am

^^ Yeah, they show fine there.

-Px-

User avatar
 
Posts: 420
Joined: April 20th, 2011, 1:56 am

Post Posted May 26th, 2018, 11:20 am

frg wrote:The 0 size is a known limitation. The apis to calculate storage were removed and there are also now new storage types defined. This all needs an overhaul and/or the size column needs to be removed. So you probably accumulated some megabytes of data along the lifetime of the profile.

Yes, it was 230+ MB in size before cleanup, and still was 130 MB after removing all the entries. After deletion it is now only 11 MB is size so far

Return to SeaMonkey Support


Who is online

Users browsing this forum: No registered users and 1 guest