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Multi Email Print Not Working

User Help for Mozilla Thunderbird
rachellemilltrail
 
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Joined: October 13th, 2021, 7:31 am

Post Posted October 13th, 2021, 7:34 am

I am unable to select multiple emails and print them. What can I do for the feature to return.

DanRaisch
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Post Posted October 13th, 2021, 7:40 am

What version of Thunderbird? (Please don't say the latest as that is ambiguous.)
What is happening when you try to print multiple messages?
Does the same thing happen if you launch the program in Mozilla Troubleshooting mode? https://support.mozilla.org/en-US/kb/di ... shoot-mode

rachellemilltrail
 
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Joined: October 13th, 2021, 7:31 am

Post Posted October 13th, 2021, 8:14 am

I am using 91.2.0.
After I have selected multiple emails the print option is greyed out. Yes it still occurs in troubleshoot mode.

Gone Postal
 
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Joined: December 2nd, 2008, 1:00 pm

Post Posted October 13th, 2021, 9:40 am

rachellemilltrail wrote:I am using 91.2.0.
After I have selected multiple emails the print option is greyed out. Yes it still occurs in troubleshoot mode.


Seeing the same in beta v94.0b2.

sfhowes
 
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Joined: April 1st, 2012, 10:21 am

Post Posted October 13th, 2021, 11:08 am

For some reason, printing multiple messages has been removed from the new print routine. You could save a selection of messages to text files or a single text file with the ImportExportTools NG add-on, then print from File Explorer. Another option is to create a filter that runs on a folder or set of messages that satisfy criteria and executes the Print command. That requires the FiltaQuilla add-on, and is untested by me.

rachellemilltrail
 
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Joined: October 13th, 2021, 7:31 am

Post Posted October 13th, 2021, 1:10 pm

I uninstalled the latest version and reinstalled the older version until they get the bug fixed.

morat
 
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Joined: February 3rd, 2009, 6:29 pm

Post Posted October 13th, 2021, 2:03 pm

@rachellemilltrail

You may be waiting a long time.

wsmwk wrote:It is not feasible to fix this, and so starting with version 91 printing of multiple messages is not supported.

Cannot print multiple emails [WONTFIX]
http://bugzilla.mozilla.org/show_bug.cgi?id=1727865

tanstaafl
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Post Posted October 13th, 2021, 3:08 pm

https://hg.mozilla.org/releases/comm-es ... 5167fd62f0 shows the changes they made to explicitly prevent printing of multiple messages. That is worse than just not supported.

ElijahL
 
Posts: 1
Joined: October 18th, 2021, 9:21 am

Post Posted October 18th, 2021, 9:29 am

Shouldn't this be listed in features or bugs then if they are gonna remove features? And of course since it updated I can't just port my profile back to the older version I have to setup all my accounts once more. Do we know what the logic was behind this? Because they adopted Mozilla's print dialog?

Does anyone have any other workarounds besides text dump and print. That's better than nothing. I have 30+ customer service emails that I need to print each day.

morat
 
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Joined: February 3rd, 2009, 6:29 pm

Post Posted November 10th, 2021, 9:27 am

@ElijahL

Geoff Lankow wrote:Change of plan, now being worked on in bug 1737730.

Bug 1727865 Comment 8
http://bugzilla.mozilla.org/show_bug.cgi?id=1727865#c8

Magnus Melin wrote:Yes, probably uplifted to 91 within a few weeks.

Bug 1737730 Comment 10
http://bugzilla.mozilla.org/show_bug.cgi?id=1737730#c10

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