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How to stop Windows Search from freezing TB?

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Noc1
 
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Joined: February 27th, 2017, 8:00 pm

Post Posted November 12th, 2019, 4:46 am

It’s a frequent issue that enabling “Allow Windows Search to search messages” in Thunderbird’s options will cause the app to hang intermittently for some users when moving mail between folders (in my case, it happens almost any time I try to “Archive” an email in my inbox). The issue is easily bypassed, at least for me, by keeping that option disabled. Rather, my question is: Is there a workaround, or a fix, or a fix in the works, to allow affected users to enable Windows Search indexing of TB emails without making TB hang?

I find searching my emails from the desktop extremely useful and I’d love to enable that function without rendering TB unusable for a solid minute each time I archive a new email.

TB: v68.2.2
OS: Win8.1 Pro (x64)
AV: Windows Defender

DanRaisch
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Post Posted November 12th, 2019, 6:42 am

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

tanstaafl
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Post Posted November 12th, 2019, 7:12 am

Some bug reports:
Thunderbird freezes periodically when Windows search integration is enabled
Windows 10 hangs up to 90 seconds when Windows search service is enabled, and "Allow Windows Search to search messages" is unchecked/disabled
Thunderbird freezes periodically when Windows search integration is enabled

Some threads about similar problems:
https://support.mozilla.org/en-US/questions/1154444
https://support.mozilla.org/en-US/questions/1033167

https://wiki.mozilla.org/Thunderbird:Te ... e_Problems states: "On Windows, did you move the Thunderbird profile or any Thunderbird account from the default location "%APPDATA%" to a different Windows directory? If yes, then MS-Windows Search will attempt to index all Thunderbird disk activity. Disable Windows indexing for your Thunderbird data."

I'd conclude that the Thunderbird developers have known about this problem for at least 4 years but haven't found any solution other than disabling windows search support (or not moving the profile). Part of the problem is probably its a configuration specific problem (developers can't reproduce it on their PCs), making it hard for them to identify whats causing it. If you have the patience you might want to work with them in one of the bug reports.

Personally, I avoid using windows search because its bloody slow. I use search tools like "everything" (to find a file) and grepwin (to search within a file) instead but you might find Nirsoft's SearchMyFiles a better choice as it both searches for files and by content. Copernic Desktop Search works well with Thunderbird - it pitches itself as a alternative to windows search. Only the lite version is free nowadays though.

https://www.snapfiles.com/get/everything.html
https://www.snapfiles.com/get/grepwin.html
https://www.nirsoft.net/utils/search_my_files.html
https://www.snapfiles.com/get/CopernicD ... earch.html

Noc1
 
Posts: 10
Joined: February 27th, 2017, 8:00 pm

Post Posted November 12th, 2019, 5:42 pm

DanRaisch wrote:How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

All the accounts are IMAP (Gmail).

@tanstaafl – Yeah, I’ve had this issue for years and seen more than a few support threats and bug reports here and elsewhere, and the only solution I’ve seen (when one was found) is to disable Windows Search indexing of TB email. I haven’t moved the profile folder, it’s in the default AppData/Roaming directory. As for bug reports, those honestly seem way too technical for me – I’m no programmer, unfortunately.

I’ve always liked Windows Search because of its easy integration – hit the Windows key, type, hit Enter, done. That said, thanks for recommending some alternatives; I’ll check them out.

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