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[SOLVED] Cannot open some attached pdfs using Gmail imap

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pcdoctor01
 
Posts: 29
Joined: June 5th, 2009, 5:41 am

Post Posted September 18th, 2019, 2:22 pm

Cannot open some attached pdfs using Gmail imap (they can be opened using Gmail webmail)
I'm using Thunderbird 68.1.0 64 bit (linux)
When using Thunderbird and clicking on the attached pdf, nothing happens. (the pdf does not open)
This does not happen with all pdf attachments though.
When right clicking on the pdf in Thunderbird that won't open in the gmail imap folder, the save as option is grayed out.
I can copy the problem imap email to a local folder and TB is able to open all the attached pdfs.
Last edited by pcdoctor01 on September 18th, 2019, 3:40 pm, edited 4 times in total.

tanstaafl
Moderator

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Posts: 45896
Joined: July 30th, 2003, 5:06 pm

Post Posted September 18th, 2019, 3:08 pm

https://bugzilla.mozilla.org/show_bug.cgi?id=1576584
https://bugzilla.mozilla.org/show_bug.cgi?id=1581553

Known problem being looked into. Try setting mail.server.default.mime_parts_on_demand to false using the config editor at tools -> options -> advanced -> general (and restarting) as a temporary workaround.

pcdoctor01
 
Posts: 29
Joined: June 5th, 2009, 5:41 am

Post Posted September 18th, 2019, 3:18 pm

Thank you so much!
Have a nice evening!

pcdoctor01
 
Posts: 29
Joined: June 5th, 2009, 5:41 am

Post Posted September 18th, 2019, 3:38 pm

Just for giggles before you sent me the fix, I installed TB 60.9.0 and it was able to open pdfs using gmail imap. So, I figured it had to be a version issue. Thanks again for the help!

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