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Thunderbird doesn't open

User Help for Mozilla Thunderbird
alaincostea
New Member
 
Posts: 1
Joined: February 7th, 2019, 9:56 am

Post Posted February 7th, 2019, 10:02 am

Hello,

Since around 20h ago, thunderbird doesn't open anymore. It doesn't say anything at all... no error message. I use it since many years... but it is the first time when this happens.
I think that before this it was an update.

I really hope i can fix it.
Thank you.

tanstaafl
Moderator

User avatar
 
Posts: 45872
Joined: July 30th, 2003, 5:06 pm

Post Posted February 7th, 2019, 2:24 pm

See http://kb.mozillazine.org/Profile_in_use . You might need to delete the "parent.lock" file in your Thunderbird profile.

Moved from Thunderbird Bugs to Thunderbird Support as you are not discussing a confirmed bug report in Bugzilla.

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