MozillaZine

Extra Junk Folder

User Help for Mozilla Thunderbird
bcme
 
Posts: 3
Joined: March 12th, 2015, 3:31 am

Post Posted October 24th, 2018, 4:53 am

On startup every day, Thunderbird creates a new/extra junk folder where a lot of emails go to junk or not. Any solution/reason for this?

Daifne
Moderator

User avatar
 
Posts: 123047
Joined: July 31st, 2005, 9:17 pm
Location: Where the Waters Meet, Wisconsin

Post Posted October 24th, 2018, 5:56 am

Moving to Firefox Thunderbird Support

DanRaisch
Moderator

User avatar
 
Posts: 121325
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted October 24th, 2018, 10:46 am

How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

bcme
 
Posts: 3
Joined: March 12th, 2015, 3:31 am

Post Posted October 24th, 2018, 11:03 am

It's IMAP

DanRaisch
Moderator

User avatar
 
Posts: 121325
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted October 24th, 2018, 12:23 pm

With an IMAP account you are actually viewing messages as they are stored on the server. Check under menu path Tools->Account Settings->Junk Settings->Destination and Retention to see where Thunderbird is set to store Junk messages. You may need to redirect it to that IMAP account folder. http://kb.mozillazine.org/Junk_Mail_Controls It sounds as though it's pointing to the local

bcme
 
Posts: 3
Joined: March 12th, 2015, 3:31 am

Post Posted October 24th, 2018, 1:51 pm

Set that, I'll see what happens tomorrow on startup.
Thanks

DanRaisch
Moderator

User avatar
 
Posts: 121325
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted October 24th, 2018, 1:53 pm

You're welcome, and good luck.

Return to Thunderbird Support


Who is online

Users browsing this forum: Bing [Bot] and 3 guests