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finding old crash reports

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DN123ABC
 
Posts: 394
Joined: January 9th, 2017, 10:10 am

Post Posted February 21st, 2018, 9:18 am

Report ID
bp-996756d3-88a4-4fc0-aa88-052fe2161111

Date Submitted
11/11/16 10:10 AM


I click on the link in Thunderbird, and it comes up saying it cannot be found. I have seven of these.

I can find the ones I have submitted in Firefox, but these don't come up. How do I find these?

Thanks.

tanstaafl
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Posts: 44052
Joined: July 30th, 2003, 5:06 pm

Post Posted February 24th, 2018, 1:35 am

Not sure why the local copy is gone. But you can view them online. See http://kb.mozillazine.org/Mozilla_Crash ... sh_reports

DN123ABC
 
Posts: 394
Joined: January 9th, 2017, 10:10 am

Post Posted February 24th, 2018, 8:35 am

I tried. Can you give the link to the one above? Thanks.

tanstaafl
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Posts: 44052
Joined: July 30th, 2003, 5:06 pm

Post Posted February 24th, 2018, 12:27 pm

https://crash-stats.mozilla.com/report/ ... 2fe2161111 returns

"Crash Not Found
We couldn't find the Crash ID you're after. If you recently submitted this crash, it may still be in the queue.

If you believe this message is an error, please submit a Bugzilla ticket describing what happened, and please include the URL for this page."

wsmwk
 
Posts: 2489
Joined: December 7th, 2004, 6:52 am

Post Posted February 24th, 2018, 7:15 pm

A. Crash reports are not retained locally - once it is submitted to crash-stats the larger data bits are removed to save local disk space
B. Normally, crash reports age off of https://crash-stats.mozilla.com after 6 months
C. More recently, for privacy reasons all crashes prior to Dec 24 2017 were removed from the system.

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