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Junk won't move from inbox to junk folder

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tanstaafl
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Post Posted November 14th, 2017, 1:00 am

Are both IMAP accounts?

If its a IMAP account does webmail (login using a browser) still have the same problem copying a message to that folder? I got the impression that was initially true, which is why you replaced the folder.

If you look in tools -> account settings -> gmail -> server settings what is "Message Store Type" set to? Its near the bottom, in the Message Storage section.

See http://kb.mozillazine.org/Deleting_mess ... P_accounts . You might want to set mail.imap.expunge_option to 2 using the config editor if you can't get it to compact folders. That setting only effects IMAP accounts. It will "expunge the deleted messages when there are at least 20 messages waiting to be expunged." Expunge is a way to physically remove a deleted message that doesn't involve compacting.

ep2012

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Post Posted November 15th, 2017, 5:55 pm

Actually no, these 3 are gmail accounts, so they are POP.

tanstaafl
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Post Posted November 15th, 2017, 8:59 pm

I had written "Create a new folder, lets call it spam. Tell the junk settings its the new junk folder. Move any junk messages you want to keep from "junk" into "spam". Delete the junk folder. Empty the trash and compact the folders.

If you want, afterwards you could temporarily disable the junk mail controls, rename spam to junk, and renable the junk mail controls, specifying junk as the junk folder. But I wouldn't bother.
" and you replied "I did all of that & it's still not working :( I had forgotten to compact, but even after doing that it's not working"

Junk mail is not moved to that folder, but you can manually copy or move messages to it?
What happens when you select a message in the inbox and press the 'J' key?

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