End of email stripped out

User Help for Mozilla Thunderbird
Posts: 5
Joined: October 6th, 2015, 12:13 pm

Post Posted April 29th, 2017, 4:44 am

I posted a message on a Yahoo groups board, a copy of which was automatically forwarded to me.

When it arrived however, the last few lines had been removed, and I thought this had been done by Yahoo, possibly because it contained email addresses.

I reformatted the message, and sent it again to teh Yahoo group, still with the addresses in it, and it was again forwarded, cut off at exactly the same point.

However, when I looked at the message online on my ISP's webmail service, and the copy that was accessed by the mail client on my Android phone, both were intact.

Could anyone offer any suggestions?


User avatar
Posts: 16788
Joined: November 18th, 2002, 6:44 pm
Location: Somewhere in SE USA

Post Posted April 29th, 2017, 5:50 am

If this is a POP account rather than an IMAP account, check your account settings under Disk Space.

Is this option checked?
    To save disk space, do not download:
    [ ] Messages larger than [XX] KB
Try setting to a higher value.
Doug Wilson, "The Makai Guy"
Win10 (64bit): FF Quantum 70.0.1 (64bit), TB 68.3.0 (32-bit) ║ Android 8.0/7.1.1: FF Mobile 68.3.0, No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers

Posts: 5
Joined: October 6th, 2015, 12:13 pm

Post Posted April 29th, 2017, 6:01 am

Thanks, that's certainly worth kmowing for future reference, but in this case, the option isn't checked at all. In fact, this was just a text email of a couple of hundred characters.


User avatar
Posts: 38872
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted April 29th, 2017, 6:16 am

Moving to Thunderbird Support...
Ancient Amateur Astronomer
Win-7-HP/Intel® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-62.0-70.0/T-bird-
(Always choose the "Custom" Install.)


User avatar
Posts: 45894
Joined: July 30th, 2003, 5:06 pm

Post Posted May 3rd, 2017, 9:41 pm

Use view -> message source or Control-U to look at the raw message source. See if its missing anything. It may be very user unfriendly, especially if its HTML because you'd be seeing the raw HTML code (not the interpreted HTML) but it is readable. You should be able to compare it to the raw message source in webmail.

Its not clear yet if this is a truncation or a display problem. What are the values of each Content-Type header? For example, Content-Type: text/plain; charset=UTF-8

Return to Thunderbird Support

Who is online

Users browsing this forum: No registered users and 8 guests