MozillaZine

FIREFOX UNISTALLED ITSELF AND LOST EVERYTHING

User Help for Mozilla Firefox
hrpuffnstuff
 
Posts: 7
Joined: December 3rd, 2014, 11:37 pm

Post Posted April 6th, 2020, 2:51 am

Hi all.

Im running new firefox as i update (refresh) every 2 weeks
Yesterday started my win10 as normal.
On the desktop firefox icon had gone.
Looked in the programs, it was there, clicked icon.... nothing win10 said it was missing.
(I always keep the download icon/file for cases like this...so went into downloads to re-install...and that was gone!!
Used explorer to get new F/F download
Now installed this, and I lost everything evn the sign in with account.
BUT all my bookmarks was still there.
Logins gone, Home section gone,
Login to my favourites (Gmail etc etc) all gone
Sooo I re-set it all up again.
Today (one day after) firefox was asking for my sign in details, the home screen was still there, but most of my favorites had all gone again.
I havent download any other browser, nor any programs, fact is I dont download much and when i do my PC is all ok the next day.
Going to wait until tomorrow to see what F/F is playing at ...LOL

DanRaisch
Moderator

User avatar
 
Posts: 123038
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted April 6th, 2020, 4:11 am

Are you running Ccleaner or any similar clean up utility on that system?
Have you run any memory diagnostic tests on the system? https://answers.microsoft.com/en-us/win ... 73bbec0cda

costark

User avatar
 
Posts: 386
Joined: July 14th, 2004, 5:03 am

Post Posted April 6th, 2020, 5:31 am

[quote="DanRaisch"]Are you running Ccleaner or any similar clean up utility on that system?
Have you run any memory diagnostic tests on the system?
https://answers.microsoft.com/en-us/win ... 73bbec0cda[/quote]

Please install this small capable App below and/or start Copy-Paste Profile to a separate Folder AND (BOTH) to an External Bkup Drive.
Your next thread will only be about WHY and not WHERE....

https://www.hekasoft.com/hekasoft-backup-restore/
Firefox 76.0 - Win 10-1909 Hm - Diapers, Politicians, and the Media ... ALL Need Changing for the Same Reason - uBO - Cookie AutoDelete - Privacy Possum- CSS Exfil - Decentraleyes - HTTPS Everywhere -

hrpuffnstuff
 
Posts: 7
Joined: December 3rd, 2014, 11:37 pm

Post Posted April 7th, 2020, 2:49 am

Thanks for the replies ...I will try those and see how i get on

hrpuffnstuff
 
Posts: 7
Joined: December 3rd, 2014, 11:37 pm

Post Posted April 7th, 2020, 2:51 am

costark wrote:[quote="DanRaisch"]Are you running Ccleaner or any similar clean up utility on that system?
Have you run any memory diagnostic tests on the system?
https://answers.microsoft.com/en-us/win ... 73bbec0cda


Please install this small capable App below and/or start Copy-Paste Profile to a separate Folder AND (BOTH) to an External Bkup Drive.
Your next thread will only be about WHY and not WHERE....

https://www.hekasoft.com/hekasoft-backup-restore/[/quote]

Just what I been looking for...and i searched on FF for add ons but nothing ...cheers mate 8-)

DanRaisch
Moderator

User avatar
 
Posts: 123038
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted April 7th, 2020, 4:19 am

You haven't answered my questions.

therube

User avatar
 
Posts: 20360
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted April 8th, 2020, 5:09 pm

Sounds ? like FF created a new or "refreshed" Profile for you, for whatever reason?
Check Profile Manager (or about:profiles) & see what that shows?
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

Return to Firefox Support


Who is online

Users browsing this forum: Bing [Bot] and 7 guests