FF ver 69 now installed 2nd computer problems

User Help for Mozilla Firefox
Posts: 1168
Joined: January 21st, 2005, 7:34 am

Post Posted September 29th, 2019, 7:35 am

hi there

I have now installed the latest version of FF on my 2nd computer a laptop running win 10pro.

I did a backup of FF from my desktop using Hekasoft Backup and Restore program.

I did the restore on the 2nd computer (laptop) and FF does not show the menu bar, anything except the address bar

I opened my FF account, and selected syncing.

I can't see anywhere whther it is or not, whether it takes hours or happens very quickly.

BUT, FF looks and feels different on the 2nd computer, and I would like it to be like it is on my desktop.

Should I do another Hekasoft backup, and do the restore on the laptop again?
OR, should I keep waiting and see if sync does anything

thanks, cheers


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Posts: 11112
Joined: December 19th, 2004, 12:26 am
Location: Silicon Valley, CA USA

Post Posted September 29th, 2019, 7:50 am

Hi Peter, you can turn on the menu bar and/or bookmarks toolbar using the Toolbar list. Either:

* right-click (on Mac Ctrl+click) a blank spot on the tab bar (or the "+" button)
* (menu bar) View > Toolbars -- On Windows, tap the Alt key to activate the menu bar temporarily.
* in Customize mode > Toolbars button (see:

But more generally, is your second Firefox showing any of the data you copied over when you restored your backup?

Posts: 1168
Joined: January 21st, 2005, 7:34 am

Post Posted September 29th, 2019, 8:38 am

hi J

thank you for the reply and advice , and the speed of your response

All issues resolved, absolutely gratefully thank you.

As far as I can tell,so far, everything has been transferred, extensions, bookmarks etc

thank you again
best regards

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