MozillaZine

Firefox and BBC website

User Help for Mozilla Firefox
tinglis
 
Posts: 16
Joined: February 26th, 2010, 12:30 pm

Post Posted September 7th, 2019, 10:14 am

I have recently discovered an annoying problem that is unique on my PC to Firefox (v. 69.0, Windows 10 1903) and the BBC website. When I click on a link within the BBC website (e.g. to a news report), it doesn't work first time but does second time with no problem (I thought at first that my mouse battery was going). This does not happen with the several other browsers that I have available nor does it happen when I run Linux Mint from an external drive on the same PC nor does it happen at all on my laptop. It has become so annoying that I have abandoned Firefox and only come back occasionally to see if things have improved.

DanRaisch
Moderator

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Posts: 122035
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 7th, 2019, 10:18 am

Moving to Firefox Support as no bug has been confirmed here.

I just tried BBC.COM and did not see the reported problem.
Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

therube

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Posts: 20002
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted September 8th, 2019, 4:31 am

(
second time

Another "second time" issue reported here, Mac: Now need two clicks to get link up?
)
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

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