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Still having problems

User Help for Mozilla Firefox
Methen
 
Posts: 61
Joined: October 7th, 2012, 10:00 am

Post Posted February 9th, 2018, 10:40 pm

When I go to do a search on youtube it just randomly refreshes and takes me back to the main page
and I still have problems when opening the firefox it takes for ever to open I do a refresh and it works fine for a day and starts acting up again I did a fresh install same results and checked the plugins the problem is in the browser itself iam running version 52.6.0 32bit

DanRaisch
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Post Posted February 10th, 2018, 5:54 am

Moving to Firefox Support.

If the browser works properly when first installed but fails later, it's fairly clear that the problem is not with the program but with the profile created when the program is installed.

What security software are you running on that system?

Methen
 
Posts: 61
Joined: October 7th, 2012, 10:00 am

Post Posted February 10th, 2018, 3:02 pm

Well When I do a refresh and install the old files from back up it works ok for a day or 2 and then it starts acting up, if it was in the profile would it not start acting up immediately ?

DanRaisch
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Post Posted February 11th, 2018, 4:49 am

Not if the problem result is in the profile but the cause is actually some security or cleanup program that distorts the profile after some use.

Methen
 
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Joined: October 7th, 2012, 10:00 am

Post Posted February 13th, 2018, 8:45 pm

Are there any known clean up programs that will cause this as I use several?

TheVisitor
 
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Post Posted February 14th, 2018, 2:58 am

Methen wrote:Are there any known clean up programs that will cause this as I use several?


CCleaner is notorious for messing up Firefox, its well known around here to causes corruptions. DO NOT LET it anywhere near Firefox.

DanRaisch
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Post Posted February 14th, 2018, 5:49 am

Firefox (and Thunderbird) does a perfectly adequate job of cleaning up after themselves so there is no need for risky cleanup programs.

therube

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Post Posted February 14th, 2018, 10:39 am

when opening the firefox it takes forever to open

What are the dates of the goog*.* files in your /safebrowsing/ directory within your Profile folder?
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

Methen
 
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Post Posted February 15th, 2018, 4:01 pm

How do I check the age of the files ?

DanRaisch
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Post Posted February 16th, 2018, 5:57 am

Review the file attributes using Windows Explorer.

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