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Frefox 57 Quantum upgrade - saved passwords gone missing

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David-home-user
 
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Joined: April 23rd, 2007, 4:17 pm
Location: New Zealand

Post Posted December 10th, 2017, 2:14 pm

The upgrade to F57 Quantum has removed all my saved passwords.

Has anyone any idea if I can recover them and if so from where please?
Thank you,
David

therube

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Post Posted December 12th, 2017, 11:40 am

Do you have a backup of your Profile?
Did FF by chance create a new Profile, so you're using a different one then you're expecting?

Look around & see if you might not have a backup on your desktop or elsewhere?
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

David-home-user
 
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Joined: April 23rd, 2007, 4:17 pm
Location: New Zealand

Post Posted December 13th, 2017, 1:37 pm

Thanks - but where is the Profile folder normally? i.e file path to find it.

Previous version might be hidden in a regular back up somewhere.
Thank you,
David

therube

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Post Posted December 14th, 2017, 7:24 am

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

Brummelchen
 
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Post Posted December 14th, 2017, 11:31 am

i think he has used an extension which is no longer functional in firefox 57 because legacy type (no webextension).
if this would be a firefox bug many more would have spoke up but nothing.

LIMPET235
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Post Posted December 15th, 2017, 3:02 am

Moving to Firefox Support...
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David-home-user
 
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Joined: April 23rd, 2007, 4:17 pm
Location: New Zealand

Post Posted December 15th, 2017, 3:27 pm

Thanks for comments. I am not a techie, so my Firefox updates are installed automatically, so I didn't do anything to "disappear" the previous logins, as they just vanished one day....

I am just saving passwords now as I need them - won't try recovering files that I don't know exist or where. I don't save e.g. banking passwords anyway so no major problem - just having to re-create new passwords for sites I have forgotten etc.

Case closed.
Thank you,
David

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