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User Help for Mozilla Firefox
bfwilson2000
 
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Joined: September 12th, 2017, 12:06 pm

Post Posted September 12th, 2017, 12:21 pm

Since the last Firefox update, all my tabs have disappeared, and I keep replacing them, and they keep disappearing. Also, graphics are being blocked. I can be looking at News, and then the screen goes blank.
I have tried searching for answers, and there are some, but the problem is that a lot of the answers are way above my head technically. Is there anything to resolve the problems without a computer degree? I am a turn it on, turn it off, kinda guy, and when I was born, we were using telephones with the round dialing design. I saw my first television set when I was 9, so I am stumped.

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted September 12th, 2017, 12:26 pm

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

bfwilson2000
 
Posts: 2
Joined: September 12th, 2017, 12:06 pm

Post Posted September 12th, 2017, 12:35 pm

I just deleted Firefox, and reinstalled.
Some inconveniences, but this seemed to be the easiest way to go.

dfoulkes

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Joined: June 28th, 2008, 10:31 pm
Location: Mesquite, Nevada

Post Posted September 12th, 2017, 8:18 pm

Putting Firefox into safe-mode... as Dan posted would probably told you a lot more than what you did... just saying.
As you can see she's (The CAT) always alert and on the prowl for Meoware !!

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