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FF extensions are missing

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williams123456
 
Posts: 17
Joined: February 8th, 2008, 10:14 am

Post Posted September 7th, 2017, 8:53 pm

When I go to tools/Add-ons/Extensions
I get this error:
You don't have any add-ons of this type installed

FF 55.0.3 (32 bit)

They were there a few days ago.
thanks

Happy112

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Posts: 324
Joined: April 15th, 2017, 10:25 am
Location: Never-Never-Land

Post Posted September 8th, 2017, 12:56 am

Hi !

You sure you didn't inadvertently click on 'Services' instead of 'Extensions' ?
For that's where you get that message ......
You can keep your diamonds - they're just shiny stones; love is the only precious thing and doesn't cost a dime.

williams123456
 
Posts: 17
Joined: February 8th, 2008, 10:14 am

Post Posted September 8th, 2017, 9:38 am

Happy112,
Nope, I clicked Extensions, not Services.


Happy112 wrote:Hi !

You sure you didn't inadvertently click on 'Services' instead of 'Extensions' ?
For that's where you get that message ......

Happy112

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Posts: 324
Joined: April 15th, 2017, 10:25 am
Location: Never-Never-Land

Post Posted September 8th, 2017, 9:59 am

Well, it was a shot in the dark - just to make sure ....
Would you take a look at this thread, though, and see is maybe what solved the problem for that user, might also work for you :

https://support.mozilla.org/en-US/questions/1094399
You can keep your diamonds - they're just shiny stones; love is the only precious thing and doesn't cost a dime.

williams123456
 
Posts: 17
Joined: February 8th, 2008, 10:14 am

Post Posted September 8th, 2017, 10:24 am

Happy112,
OK solved.
That link showed me how to fix it :-)
I used the second fix by jscher2000
I renamed compatibility.ini and extensions.json
and let them get rebuilt by FF.

Happy112 wrote:Well, it was a shot in the dark - just to make sure ....
Would you take a look at this thread, though, and see is maybe what solved the problem for that user, might also work for you :

https://support.mozilla.org/en-US/questions/1094399

Happy112

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Posts: 324
Joined: April 15th, 2017, 10:25 am
Location: Never-Never-Land

Post Posted September 8th, 2017, 10:44 am

williams123456 wrote:Happy112,
OK solved.
That link showed me how to fix it :-)
I used the second fix by jscher2000


Yay ! That sure makes me happy ! (pun intended .... but true, though)

Yes, that jscher2000 is what I call a 'Brainbox' !
You can keep your diamonds - they're just shiny stones; love is the only precious thing and doesn't cost a dime.

railfan-eric
 
Posts: 11
Joined: July 30th, 2014, 8:14 pm

Post Posted September 11th, 2017, 6:58 pm

after one of the last updates i had to reinstall all the extensions as they were all gone!!!! i was very upset at the inconvenience. i couldn't remember the names of some of them so i had to look at my other computer to see what they was.

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