firefox and java

User Help for Mozilla Firefox
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Joined: March 20th, 2017, 9:35 am

Post Posted March 20th, 2017, 10:50 am

have on online calling app "" Has worked until new notebook and mobile device acquired. The Windows 10 notebook has Firefox and Java yet when navigating to the message Webcall requires java. How can one troubleshoot this issue? Guidance sought


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Post Posted March 20th, 2017, 11:11 am

Version 52 of Firefox removed support for Netscape Plugin API (NPAPI) plugins other than Flash. That means that Silverlight, Java, Acrobat and the like are no longer supported.

Since you require that plug-in, you should download and install version 52.0 ESR from ... ta-p/31069

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