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FF54 Not Playing Videos. [Linux.]

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robertdaleweir
 
Posts: 32
Joined: July 15th, 2007, 3:52 pm

Post Posted September 13th, 2017, 10:36 pm

Hi
I keep having this error showing up on certain sites. In this case it was https://www.youtube.com/watch?v=BHqL7dNujNc I have taken a picture of the error but see no way to attach so I will attempt to use words. On a blackish background it says :
Your browser does not currently recognize any of the video formats available.
Click here to visit our frequently asked questions about HTML 5 video
I am unsure why this happens on certain URLs. Can anyone help me with this issue?
Robert
Last edited by LIMPET235 on September 14th, 2017, 3:26 am, edited 1 time in total.
Reason: Added [Linux] to the title.

TheVisitor
 
Posts: 4307
Joined: May 13th, 2012, 10:43 am

Post Posted September 14th, 2017, 2:31 am

How to post screenshot: http://kb.mozillazine.org/Posting_a_scr ... _the_forum

You might also edit your post to reflect something like: FF54 Not Playing Videos (Linux)

Reflective

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Posts: 2018
Joined: February 15th, 2007, 11:13 am

Post Posted September 14th, 2017, 3:27 am

Try right clicking the video and then "Troubleshoot playback issue".

Also, check this youtube test page: https://www.youtube.com/html5

Frank Lion

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Location: ... The Exorcist....United Kingdom

Post Posted September 14th, 2017, 4:05 am

robertdaleweir wrote:... Click here to visit our frequently asked questions about HTML 5 video
I am unsure why this happens on certain URLs. Can anyone help me with this issue?
Robert

If you can see some YouTube HTML5 vids, but not others and get that message, then make sure that you don't have a Flash Player extension lurking around in the background...as it will produce that effect.
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dickvl

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Joined: July 18th, 2005, 3:25 am

Post Posted September 14th, 2017, 7:22 pm

It is possible that you do not have support to play specific videos with the HTML5 media player.

You can check the Web Console for more detail.
https://developer.mozilla.org/en/Tools/Web_Console

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