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Blue Screen--Please Wait

Discuss various technical topics not related to Mozilla.
tommyk
 
Posts: 83
Joined: July 7th, 2005, 11:03 am

Post Posted July 23rd, 2017, 5:55 am

I recently had a large update for Avast on my Desktop. After restarting the PC I get a blue screen with the words "Please Wait" I've been waiting ever since! The computer is locked up and I can't do anything. I've looked on line for help but couldn't find anything specific.

The PC was working fine before the update. Did the Avast Update cause this? How do I fix it?

Thanks

LIMPET235
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Posts: 37719
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Post Posted July 23rd, 2017, 6:04 am

Hi,
Well, for one, may I suggest that if Firefox was functioning O.K. before AVAST updated,
then maybe try the AVAST fora?
> https://forum.avast.com/index.php?board=2.0

Moving this to the Tech. forum...
Ancient Amateur Astronomer
Win-7-HP/IntelĀ® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-56.0.1-57.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.11.0.
RadioYachting.
(Always choose the "Custom" Install.)

Brummelchen
 
Posts: 2737
Joined: March 19th, 2005, 10:51 am

Post Posted July 23rd, 2017, 11:07 am

similar years ago
https://forum.avast.com/index.php?topic=111449.0

what you can do - entering windows 10 safe mode and uninstall avast, then try to start normally and using the uninstaller to get rid of any avast
http://www.digitalcitizen.life/4-ways-b ... windows-10
https://www.avast.com/uninstall-utility

windows defender is powerful enough to do a good job. at least there were only issues with 3rd-party antivirus, sooner or later.

HTH

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