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Add-ons in use does not work any more...

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poleta33
 
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Post Posted January 15th, 2015, 7:20 am

this link does not work any more : https://addons.mozilla.org/en-US/statistics/addons_in_use/?last=30... does anybody know why ?...

DanRaisch
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Post Posted January 15th, 2015, 7:38 am

Actually, that site seems to be working properly.

Moving to Firefox Support.

Clear the browser cache (use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)

Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Firefox will "Use custom settings for History"->Show Cookies button).

poleta33
 
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Post Posted January 15th, 2015, 7:41 am

I mean that no stats are collected till the eleventh of january

DanRaisch
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Post Posted January 15th, 2015, 7:47 am

In that case it's an issue for the folks managing AMO and that is not us.

Now moving to Miscellaneous Support as it's not a browser issue.

James
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Post Posted January 15th, 2015, 8:09 pm

Miscellaneous Support has been closed for years since June 2007 and nobody but Mods/Admins can post in it.

Moved to mozillaZine Tech in meantime so the OP can actually post in thread.

James
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Post Posted January 15th, 2015, 8:11 pm

The support forum for addons.mozilla.org is at https://forums.mozilla.org/ and uses the same a.m.o account.

patrickjdempsey

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Post Posted January 15th, 2015, 9:33 pm

This is what I see:

Code: Select all
Thu, Jan 15, 2015         0
Wed, Jan 14, 2015         0
Tue, Jan 13, 2015         0
Mon, Jan 12, 2015         378,833,170
Sun, Jan 11, 2015         382,942,805
Sat, Jan 10, 2015         477,264,431
Fri, Jan 9, 2015         496,014,664
Thu, Jan 8, 2015         492,753,571
Wed, Jan 7, 2015         473,581,807
Tue, Jan 6, 2015         482,209,499
Mon, Jan 5, 2015         370,633,545
Sun, Jan 4, 2015         363,168,915
Sat, Jan 3, 2015         0
Fri, Jan 2, 2015         0


Looks like a typical AMO outtage to me. There are often gaps in AMO data collection, caused by routine server maintenance or software upgrades. If it goes on for more than a week then it's time to file a bug on bugzilla or contact Jorge.
Tip of the day: If it has "toolbar" in the name, it's crap.
What my avatar is about: https://addons.mozilla.org/en-US/seamonkey/addon/sea-fox/

Grumpus

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Post Posted January 18th, 2015, 1:01 pm

Current as of Jan 18 2015 -
Sat, Jan 17, 2015 0
Fri, Jan 16, 2015 482,627,899
Thu, Jan 15, 2015 0
Wed, Jan 14, 2015 0
Tue, Jan 13, 2015 0
Mon, Jan 12, 2015 0
Sun, Jan 11, 2015 378,833,168
Sat, Jan 10, 2015 382,942,805
Fri, Jan 9, 2015 477,264,431
Thu, Jan 8, 2015 496,014,664
Wed, Jan 7, 2015 492,753,571
Tue, Jan 6, 2015 473,581,807
Mon, Jan 5, 2015 482,209,499
Sun, Jan 4, 2015 370,633,54

patrickjdempsey

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Post Posted January 18th, 2015, 1:18 pm

Looks like a typical data outtage. My Sea Fox extension has a gap in user data for the same days, note that download data (server side) was collected fine:
https://addons.mozilla.org/en-US/seamon ... s/?last=30

Also note that the data gap happens right during the Firefox 35 release which began on the 13th. It's possible that Mozilla turned off data reporting during the update to avoid the usual outtages at AMO during updates. These outtages sometimes cause users to not receive critical extensions updates they need for compatibility with the new Firefox version.
Tip of the day: If it has "toolbar" in the name, it's crap.
What my avatar is about: https://addons.mozilla.org/en-US/seamonkey/addon/sea-fox/

poleta33
 
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Post Posted January 21st, 2015, 9:00 am

the problem occurs again...

patrickjdempsey

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Post Posted January 21st, 2015, 11:57 am

Yeah, if you spend enough time looking at stats on AMO, it happens all of the time.
Tip of the day: If it has "toolbar" in the name, it's crap.
What my avatar is about: https://addons.mozilla.org/en-US/seamonkey/addon/sea-fox/

poleta33
 
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Post Posted September 14th, 2015, 7:49 am

again...

DanRaisch
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Post Posted September 14th, 2015, 7:51 am

Not sure what your point is. We've already said there's nothing that we can do about it and we are not AMO.

poleta33
 
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Post Posted September 14th, 2015, 8:00 am

sorry...

Frank Lion

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Post Posted September 16th, 2015, 5:58 pm

The recent outage is covered by this - https://bugzilla.mozilla.org/show_bug.cgi?id=1203745

(not sure why this stuff seems to be of interest to users, as opposed to Addon developers, though)
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