Attachment extractor crashes Thunderbird?
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Hello everyone,
my Thunderbird crashes about few times a day. I suspect it is a problem with Attachment extractor but I do not know how to confirm this by looking at crash reports. Here is the list of crashes (not all of them): bp-f2678b63-e43c-4fb0-89db-e1fb80171019 bp-7d70f705-9ec7-4ba5-8dab-07c390171018 bp-c739ed99-1615-430e-a505-0ecf60171018 bp-efe4a81d-fece-4820-a827-91f710171017 bp-4b06dba2-da8c-4b59-8e52-e3ed20171016 bp-b607e370-5cfe-499c-a593-1592e0171016 bp-59694b16-6b39-47da-aa3b-003930171016 bp-9efdbc49-55fc-4d57-9aaf-af4140171016 bp-086746c8-3b23-46f7-a682-04feb0171012 or in the form of url addresses for your convinience: https://crash-stats.mozilla.com/report/index/f2678b63-e43c-4fb0-89db-e1fb80171019 https://crash-stats.mozilla.com/report/index/7d70f705-9ec7-4ba5-8dab-07c390171018 https://crash-stats.mozilla.com/report/index/c739ed99-1615-430e-a505-0ecf60171018 https://crash-stats.mozilla.com/report/index/efe4a81d-fece-4820-a827-91f710171017 https://crash-stats.mozilla.com/report/index/4b06dba2-da8c-4b59-8e52-e3ed20171016 https://crash-stats.mozilla.com/report/index/b607e370-5cfe-499c-a593-1592e0171016 https://crash-stats.mozilla.com/report/index/59694b16-6b39-47da-aa3b-003930171016 https://crash-stats.mozilla.com/report/index/9efdbc49-55fc-4d57-9aaf-af4140171016 https://crash-stats.mozilla.com/report/index/086746c8-3b23-46f7-a682-04feb0171012 Apologies for not providing more information. Can someone please tell me how to look at those reports and analyse what happens? (I'm not a coder, power user at best) ![]() Moving to Thunderbird Support.
Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode (That will disable Attachment extractor temporarily.) This is pretty straightforward. Click any of the crash reports (they all have the same crash signature), click the bugzilla tab which calls out https://bugzilla.mozilla.org/show_bug.cgi?id=1354809, the bug is marked FIXED which means fixed in development nightly branch at [1]. The whiteboard indicates that the intention is (not guaranteed) for the patch to be available in the next beta, 57, and eventually in 52.5.0.
[1] http://archive.mozilla.org/pub/thunderb ... taller.exe @DanRaisch - as I was not sure that it is caused by attachment extractor I did not disable it to check I will do this and see what happnes.
@wsmwk - actually I was looking at this site. Thanks for pointing it out. When will 52.5.0 be released? 52.5.0 not until early-mid November. 57.0 beta sooner
Correction - 52.5.0 mid-late November
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