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Filters don't run until folder is manually opened

Discussion of bugs in Mozilla Thunderbird
Synthezoid
 
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Joined: July 24th, 2013, 6:18 pm

Post Posted July 19th, 2021, 4:43 pm

I have a couple of filters on the Sent folder and a few other folders. They never run until I open those folders manually, then they suddenly run all at once.

On the Sent folder, in particular, the filters are checked off to run after sending. Instead, they run when the Sent folder is opened.

How do I get filters to run when mail comes in, instead of waiting for me to manually open each folder to trigger the filter? This seems like an unnecessary extra step and thing to remember. I've never before seen an email app that insisted on me remembering to manually trigger filters to run.

DanRaisch
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Post Posted July 19th, 2021, 7:11 pm

How is the account set up in Thunderbird? As POP or IMAP?

Synthezoid
 
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Joined: July 24th, 2013, 6:18 pm

Post Posted July 20th, 2021, 12:11 am

DanRaisch wrote:How is the account set up in Thunderbird? As POP or IMAP?


It's IMAP, off Goggle Apps accounts.

I know the filters are completely set up correctly, preferences set to sort on all subfolders, etc., because I've discovered that after I open the folder and the filter manually triggers, for a while after that, it works automatically, as expected. The folders I had to manually open earlier today to get them to filter are all filtering automatically right now. But then, at some point later it stops working, and only after days go by and I realize, "HMMMM, you know, I haven't been seeing any sent emails in this folder for a while, I'd better check the sent mail folder and see if they're in there." And I open the Sent folder, and suddenly the past few days' sent emails all filter out into the folders I want them in, and then for the next few hours or days, they filter automatically again without me having to open the folder, for a while. And the process repeats.

Synthezoid
 
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Joined: July 24th, 2013, 6:18 pm

Post Posted August 5th, 2021, 1:39 pm

Synthezoid wrote:
DanRaisch wrote:How is the account set up in Thunderbird? As POP or IMAP?


It's IMAP, off Goggle Apps accounts.


This issue is becoming more of a headache for me. My accounts are set up as IMAP, is there a solution to this that anyone is aware of? Thanks.

Is there some better place to seek Thunderbird support? I really would like for this to work right.

brian.r.hamilton
 
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Joined: August 23rd, 2017, 2:51 pm

Post Posted October 22nd, 2021, 9:11 am

I'm having all sorts of trouble with the version 94 betas (64-bit) with IMAP folders and filters. Thunderbird has become unusable at this point so I'm trying to figure out how to get off the beta channel. Did you ever solve the issue you were having with filters?

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