MozillaZine

No SMTP Servers Working

Discussion about official Mozilla Thunderbird builds
yeggplant
 
Posts: 1
Joined: March 4th, 2016, 1:38 pm

Post Posted March 4th, 2016, 1:50 pm

Hi everyone,

I am on Thunderbird version 45.0 on my laptop running Windows 10. I have multiple emails with multiple independent SMTP servers. Up until a few days ago they all worked fine. Now I am able to receive emails but I cannot send them as every time I try the SMTP times out, no matter which it is. I also cannot save drafts and keep getting "draft not saved" pop-ups.

Any idea what the problem is? I tried restarting in safe mode but it made no difference. I've tried deleting and re-adding my SMTPs but I can't even connect to them to enter the password. My firewall also doesn't seem to make a difference, and I know it's not an issue with the network because I also have Thunderbird (not sure if it's 45.0 though, not home right now) on my desktop and it works fine.

Any advice/insight would be appreciated!

wsmwk
 
Posts: 2264
Joined: December 7th, 2004, 6:52 am

Post Posted March 7th, 2016, 12:09 pm

Start *Windows'* safe mode with networking enabled
- win10 http://windows.microsoft.com/en-us/wind ... windows-10
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

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