Unable to Sort messages by clicking on column header

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Posts: 22
Joined: January 13th, 2006, 6:58 am

Post Posted January 24th, 2020, 3:40 pm

Currently using Thunderbird version 68.4.2, For the last two updates I have lost the ability to sort the emails by clicking on the column headers in the email listing, like Date received ascending or descending. Now Nothing happens when I click on any column header. Have multiple accounts, each folder in each account has this problem.

Any help would be appreciated.



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Post Posted January 24th, 2020, 5:33 pm

Have you tried restarting the program in Mozilla Safe Mode (ie. with extensions temporarily disabled)?


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Joined: July 30th, 2003, 5:06 pm

Post Posted January 25th, 2020, 6:48 pm

If that doesn't help, try deleting the xulstore.json and session.json files in the profile. When you restart Thunderbird they will be replaced using default values so you may need to redo some of your window/toolbar customization's.

See ... ot_working for more information.

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